- How quickly can I see a Physiotherapist?
We can usually provide you with a Physiotherapy appointment within 24 hours, simply book online or call us on (08) 6389 2947. If it is urgent, please let our receptionist know and we will accommodate you as best as possible.
We are open:
Monday 8:00 AM - 6:30 PM Tuesday 7:00 AM - 7:00 PM Wednesday 8:00 AM - 7:00 PM Thursday 7:00 AM - 6:30 PM Friday 8:00 AM - 5:30 PM Saturday 8:30 AM - 12:30 PM
- Do I need a referral?No. However, if you do have a referral, please bring it along to assist our communication with your referring practitioner.
- What should I wear?
Wear loose, comfortable clothing that will not restrict your movement. Ideally wear clothes that allow us to see the injured area (e.g. a singlet for neck and shoulder problems or shorts for leg injuries). We have toilets and shower facilities available, should you require them.
For Clinical Pilates classes it is safest to wear socks when using our equipment, we recommend non-slip grip socks, we sell grip sox for $17 or grip toesox for $23 if you require them.
For Yoga, you should wear light, comfortable clothing like stretch pants or track pants or shorts with an inner. As your shirt may come up with head-down positions, a more fitted top is recommended.
Yoga should be practiced on an empty stomach. You should wait 4 hours after a heavy meal or 1-2 hrs after a snack.
- What can I expect on my first appointment?
The Physiotherapist will conduct a thorough assessment, first by asking a number of questions, and then assessing your movement and function. Successful treatment will depend on determining what structures may be injured, and what else is contributing to the condition. We discuss with you the diagnosis, the treatment plan, and likely time frames. The first session will also involve hands on treatment.
- Should I bring anything else?
If you have relevant X-rays or scans, bring them to assist in the assessment. Please check with us if it would be appropriate to bring in footwear, or sporting equipment (e.g. tennis racquet), to check if they are impacting on the condition.
- Can I do Clinical Pilates while Pregnant?
Yes, we can tailor a Clinical Pilates or Applied Yoga program for your through your pregnancy and also post-birth. Click here to find out more.
- Do you have HICAPS?
Yes we do have HICAPS, bring along your health fund card for immediate claims.
- Is there a cancellation policy?
Yes. If you wish to change or cancel an appointment, please call our clinic 24 hours prior to your appointment otherwise a $50 fee may be charged.
- Do you treat Workcover and TAC clients?
Yes. We have extensive experience and success in treating both Workcover and TAC clients. When booking your appointment please inform our receptionist of your intention to claim, and provide your claim number, date of injury, and the relevant employer/insurer details including contact name, address and telephone number.
- Do you treat Enhanced Primary Care (EPC) Clients?
Yes. If you wish to attend under the Enhanced Primary Care (EPC) scheme and intend to claim reimbursement from Medicare, you will require a valid referral from your GP prior to your appointment.